Privacy policy

# Privacy Policy

Last Updated: July 2026

This Privacy Policy explains how **Docivo** ("we," "us," or "our") collects, uses, and shares information about you when you use our software and services. Contact us at **info@docivo.in** for any privacy-related queries.

# 1. Information We Collect
- **Account Information:** Name, email address, and billing details when you purchase the software.
- **Usage Data:** Technical data related to the software's performance, logs, and interaction with our APIs, where telemetry is enabled.

# 2. How We Use Information
- To provide, maintain, and improve our services.
- To process transactions and send related information (e.g., invoices, license keys).
- To respond to your comments, questions, and provide customer support.

# 3. End-User Data (Patient Data)
**Important:** As a self-hosted or independently managed software solution, Docivo does not have access to, collect, or store the patient or client data you process using the software. You are solely the data controller for any information processed within your instance of Docivo.

# 4. Third-Party Services
Our software may integrate with third-party APIs (e.g., AI providers, payment gateways like Razorpay). Your use of these integrations is governed by the respective privacy policies of those third parties.

# 5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. However, the security of your self-hosted instance is your responsibility.