Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Docivo. These Terms of Service ("Terms") govern your use of the Docivo software and services. For any questions regarding these Terms, contact us at info@docivo.in.

# 1. Acceptance of Terms
By accessing or using our software, you agree to be bound by these Terms and our Privacy Policy.

# 2. Use of Service
- You must be of legal age to enter into a binding contract.
- You are responsible for maintaining the security of your account and credentials.
- You agree not to use the service for any illegal or unauthorized purpose.

# 3. Data and Privacy
We prioritize the privacy and security of your data. However, you are solely responsible for ensuring that your use of the software complies with local data protection and healthcare regulations (e.g., HIPAA).

# 4. Payment and Fees
All payments are non-refundable unless otherwise specified in our Refund Policy. You agree to provide current, complete, and accurate purchase and account information.

# 5. Customer Support
Every buyer receives one (1) full year (365 days) of dedicated technical and customer support directly from the Docivo team from the date of purchase. Support is provided via email and covers setup, technical issues, and queries regarding the Docivo software. After 1 year, a support renewal package is available for purchase.

# 6. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

# 7. Limitation of Liability
Docivo and its creators shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the service.

# 8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the company is registered, without regard to its conflict of law provisions.